DISQUS

ffxi gil · 11 months ago

I also love these examples. We work with many of these companies who use our software (Radian6) to help with online listening and to help manage & coordinate their engagement. One of the things I like about what Chris Brogan points out in his post is the idea of not just listening for your brand (i.e. the hotels example) but beyond it to include things your brand can help with (like people talking about going to the red sox game).